State Farm® Insurance Agent Kristen Martin

"Sherrie You were amazing today you made me smile at the end of a long day. Thanks for your help. You didn’t hang up. You stayed right there with me on the line and I’m grateful for that. Love you way to go. Great customer service."

"We moved down to Winston Salem about a year ago and Nelly and team have been fantastic to work with! We've have had State Farm for years and continue to have a great experience with Kristen Martin's agency."

"Kristen definitely has some of the best agents around! I met with Taylor to discuss switching my car insurance over to State Farm. He was able to help me save nearly $20/month! I highly recommend going to Kristen and Taylor for your insurance needs!"

"Kristen/Taylor and there team reached out about bundling my home and auto insurances with them and saved me over 1300 a year between the 2. I had no idea I was missing out until they reached out. Process was seamless. Thank-you!"

"I recently moved to NC from NY and I was not prepared for how different the rules and procedures were for licensing and insurance. I've had many positive interactions with State Farm over the years, so I contacted this local office when I was ready to get my NC license, auto, and renter's insurance. Marissa Shivers has been awesome! She's been very helpful, friendly and knowledgeable. She also has the patience of a saint, cheerfully answering my many, many questions clearly and concisely. State Farm's rates are very reasonable and their customer service is top rate. Highly recommended!"

"Nely Leon and Kristen Martin have both been so helpful! They helped me insure my first car, and now my apartment as well. Nely is my point person and has been crucial in my navigation of the insurance world. She is so calm, knowledgeable, and patient whenever she's assisting me. She's always happy to break down the quote for me, translate the jargon into what it means to me and how it applies to my car or situation, and never glosses over things that may be new to me -- she gets that I'm learning, and is a perfect guide! Whenever we hang up, I can't shake the feeling that they're really looking out for me. :)"

"Very good staff and very helpful in assisting me with my questions."

"Nely provided prompt, friendly and knowledgeable service when we were faced with a pressing matter. I would highly recommend this agency for all insurance needs. Many thanks!"

"I was in desperate need of personal liability insurance for my daughters dorm room, and this was taken care of, and an expedited efficient, friendly manner, and I am very very pleased with State Farm and the assistance from Josh!! :))"

"Very very responsive and gave me everything I needed. I am so happy to work with Nelly."

"They were extremely helpful in getting insurance for my son's college rental unit."

"Prompt response to my quote request and SF made it easy to start my coverage."

"Marissa helped me with an insurance need and was absolutely fantastic. She made obtaining the policy very easy. Superb customer service and very friendly. High recommended!"

"When our daughter went to college and had to obtain renter's insurance, another parent referred us to this agency. Nely has been great and very easy to work with. We will continue to use this agency."

"I have been a customer of State Farm for decades and they have been like family. Every new car, addition to my house or any major issue I have had, I called Leslie and she always steered me right. I usually pay my premium in person so I can visit with the wonderful staff. I like working with an office where I am known personally rather than by policy number! They are knowledgeable and caring and I will never change insurers."

"I've been with State Farm with Kristen Martin's team for the last 5 or 6 years. Every time I needed them they were right there. Flat tires, cracked windshields and all. I always talk with Josh when I call in because he is my guy for insurance. I even met Kristen personally my first year with them. No plans to leave them in the future!"

"Employees are always very knowledgeable and helpful?. We have both our home and auto policies with them."

"Very fast and efficient!"

"I've known Taylor Horton since he was a young kid living next door and shooting basketball in my driveway and in the past 25 years or so I've watched him grow up and develop into an outstanding young man. I think Taylor's most impressive attribute is that he is a critical thinker. He thinks for himself and does not always accept "conventional wisdom" and does not believe everything he hears or reads. As a result of this trait he has great analytical skills which I believe will serve him well in managing and navigating the complexities of the insurance business, and the insurance industry as a whole. The only limits for Taylor are those others will try (and fail) to put on him. He's not afraid to challenge the status quo and be a part of making something easier or better. He's honest and loyal and dedicated and he welcomes a challenge. Also a huge Duke fan, but I don't hold that against him. You're very welcome Kristen. I would only add that having retired from a Fortune 50 Corporation I know that a business, any business, is not only defined by the quality of the goods and services they provide, but also by the caliber of individuals that they hire to sell and service their products. Choosing the right kind of people, in this instance Taylor Horton, is crucial to the overall success of the business, and you certainly instinctively knew that very well and you chose wisely. Taylor speaks very highly of you, very much appreciates the opportunity, and is thrilled to be a part of your team. I would highly recommend anyone contacting Taylor at your State Farm Office for all of their insurance needs."

"Taylor was amazing helping me set up a life insurance policy! Very educated, kind, and informed, and helped me get the policy that best fit my wants and needs. High recommend seeing taylor!"

"I am new to State Farm coverage and worked with Josh at Kristen Martin to find the right coverage and best rates. I found their agency very responsive to our needs. Everyone in their office is very friendly and helpful. It’s great to have a local agency you can depend on. I look forward to a long and beneficial relationship with them."

"Nely was amazing explaining the questions I asked double checking my questions to findout the answers i was inquiring about. She offered something for me that I had been thinking about and I feel so much better now that I've implemented the deal. I totally appreciate her kindness."

"I went to the State Farm office and I was greeted immediately. I worked with Nely whom I had worked with on the phone and she was professional, friendly, helpful and she knows her stuff! I would definitely recommend this agent for your insurance needs."

"Great service in somewhat of an emergency situation. Sherrie always handled like a pro. Great customer service during our semi-annual interactions."

"Always a pleasant experience with Nely and today she helped me again. Customer service is great!"