State Farm® Insurance Agent Kristen Martin

"Excellent! So efficient and accessible, they were able to handle adding renters insurance for my daughter quickly, it was cost effective and then they sent the policy directly to the apartment complex which saved me a step. I would highly recommend!"

"This was made so so easy by MARISA. Thank you. Was on the phone for about 5 minutes & got the liability policy my child needed for college! 🥰"

"Taylor was wonderful in helping me set up my StateFarm App Everyone in this office is always helpful and very friendly."

"Melvis was so kind and responsive as we worked together"

"I had the pleasure of working with Taylor Horton to insure my home and several autos. Taylor is receptive and responsive to my policy changes involving transitioning vehicle responsibility and coverage from an elderly family driver. His patience and can-do attitude combined with a desire to obtain and provide me with the most accurate and complete details for my specific needs and desires speaks of and highlights his integrity and professionalism."

"Nely helped us secure a renter policy for our son quickly and efficiently. We are from out of state and were so pleased to find a State Farm agent as friendly as our own representative at home. Thanks for great customer service."

"I’ve had auto insurance with them for about a year and they’ve been so helpful with any questions that come up! Josh was the one who initially helped me find coverage, answered all my bajillion questions, and even stayed after hours on a Friday on the phone with me to make sure everything was squared away!"

"Nely Leon at Kristen Martin's office was the agent that helped me with facilitating communications with the claims department. This woman was absolutely amazing. I explained my issue with my car claim. She was very compassionate and fought for me to get everything sorted. I wouldn't want anyone else to help me with a similar situation. She was remarkable and efficient in providing the best results!"

"Nely has made the move to Winston Salem so smooth for us! She helped me with auto and renter’s insurance. I just recently traded in my vehicle and she helped me process the new paperwork for that as well. Thank you so much for your prompt responses via email and phone!"

"Sherrie You were amazing today you made me smile at the end of a long day. Thanks for your help. You didn’t hang up. You stayed right there with me on the line and I’m grateful for that. Love you way to go. Great customer service."

"We moved down to Winston Salem about a year ago and Nelly and team have been fantastic to work with! We've have had State Farm for years and continue to have a great experience with Kristen Martin's agency."

"Kristen definitely has some of the best agents around! I met with Taylor to discuss switching my car insurance over to State Farm. He was able to help me save nearly $20/month! I highly recommend going to Kristen and Taylor for your insurance needs!"

"Kristen/Taylor and there team reached out about bundling my home and auto insurances with them and saved me over 1300 a year between the 2. I had no idea I was missing out until they reached out. Process was seamless. Thank-you!"

"I recently moved to NC from NY and I was not prepared for how different the rules and procedures were for licensing and insurance. I've had many positive interactions with State Farm over the years, so I contacted this local office when I was ready to get my NC license, auto, and renter's insurance. Marissa Shivers has been awesome! She's been very helpful, friendly and knowledgeable. She also has the patience of a saint, cheerfully answering my many, many questions clearly and concisely. State Farm's rates are very reasonable and their customer service is top rate. Highly recommended!"

"Nely Leon and Kristen Martin have both been so helpful! They helped me insure my first car, and now my apartment as well. Nely is my point person and has been crucial in my navigation of the insurance world. She is so calm, knowledgeable, and patient whenever she's assisting me. She's always happy to break down the quote for me, translate the jargon into what it means to me and how it applies to my car or situation, and never glosses over things that may be new to me -- she gets that I'm learning, and is a perfect guide! Whenever we hang up, I can't shake the feeling that they're really looking out for me. :)"

"Very good staff and very helpful in assisting me with my questions."

"Nely provided prompt, friendly and knowledgeable service when we were faced with a pressing matter. I would highly recommend this agency for all insurance needs. Many thanks!"

"I was in desperate need of personal liability insurance for my daughters dorm room, and this was taken care of, and an expedited efficient, friendly manner, and I am very very pleased with State Farm and the assistance from Josh!! :))"

"Very very responsive and gave me everything I needed. I am so happy to work with Nelly."

"They were extremely helpful in getting insurance for my son's college rental unit."

"Prompt response to my quote request and SF made it easy to start my coverage."

"Marissa helped me with an insurance need and was absolutely fantastic. She made obtaining the policy very easy. Superb customer service and very friendly. High recommended!"

"When our daughter went to college and had to obtain renter's insurance, another parent referred us to this agency. Nely has been great and very easy to work with. We will continue to use this agency."

"I have been a customer of State Farm for decades and they have been like family. Every new car, addition to my house or any major issue I have had, I called Leslie and she always steered me right. I usually pay my premium in person so I can visit with the wonderful staff. I like working with an office where I am known personally rather than by policy number! They are knowledgeable and caring and I will never change insurers."

"I've been with State Farm with Kristen Martin's team for the last 5 or 6 years. Every time I needed them they were right there. Flat tires, cracked windshields and all. I always talk with Josh when I call in because he is my guy for insurance. I even met Kristen personally my first year with them. No plans to leave them in the future!"